Manager, HR Operations

Overview

We're looking for an experienced Manager, HR Operations to lead and manage our HR processes. This role will design, implement, and own end-to-end programs across Human Resources and ensuring these processes are consistent, compliant, data-driven, and scalable as the organization grows. This role will partner closely with HR Business Partners to design programs that meet business needs and create clear, accessible communications and materials so employees and managers understand how to navigate each process.

Responsibilities

HR Operations & Data Integrity

• Oversee day-to-day HR operations, ensuring employee data is accurate, complete, and consistently maintained across all HR systems
• Establish and enforce data integrity standards, including regular audits and quality checks of employee records
• Manage employee lifecycle transactions (new hires, promotions, transfers, terminations) with a focus on accuracy and compliance
• Maintain data governance practices, ensuring sensitive employee information is handled securely and in line with privacy regulations
• Generate and analyze HR metrics and reporting to support leadership decision-making
• Manage all HR transactions, ensuring accuracy, compliance, and timely execution
• Maintain documentation and audit trails for all HR transactions

Program Design & HRBP Partnership

• Partner with HR Business Partners (HRBPs) to design, build, and continuously improve scalable HR programs and workflows that align with business needs
• Gather input from HRBPs and business leaders to inform program design, timing, and rollout strategy
• Create clear documentation, timelines, and communication plans for each program cycle
• Identify inefficiencies in existing processes and implement solutions to streamline them
• Partner with HRIS/systems teams to automate and track processes where possible

Employee Communications & Literature

• Develop clear, easy-to-understand literature, guides, and communications (e.g., FAQs, one-pagers, toolkits, presentations) to help employees and managers understand each HR process with and not limited to Performance Reviews, Learning, Advanced Compensation, & Talent Development
• Create and maintain a central repository of process documentation for easy employee access
• Partner with HRBPs and Communications teams to ensure messaging is consistent, timely, and audience-appropriate
• Solicit feedback from employees and managers to continuously improve clarity and usability of materials

Compliance

• Support policy updates, communications, job aids, training materials, standard operating procedures, and ad-hoc HR compliance or systems projects as assigned.

Immigration

• Manage the end-to-end immigration process for employees requiring visa sponsorship or work authorization support
• Serve as the internal point of contact between employees, leadership, and outside immigration counsel/vendors
• Track visa/status deadlines, renewals, and filings to ensure compliance with all applicable regulations
• Advise managers and candidates on immigration timelines and requirements during hiring

QUALIFICATIONS

• Bachelor's degree in Human Resources, Business Administration, or related field (or equivalent experience)
• 7+ years of experience in HR Management experience and executing HR business processes
• Strong understanding of U.S. employment law, compensation practices, and visa-immigration processes (e.g., H-1B, PERM, OPT)
• Experience with HRIS platforms and modules. Experience with Workday is a plus.
• Excellent project management skills with the ability to manage multiple concurrent workstreams
• Strong communication and stakeholder management skills across all levels of the organization
• High attention to detail and a process-oriented mindset
• Discretion in handling confidential and sensitive information
• International HR expansion experience is a plus