Senior Solution Architect

This role is responsible for ensuring the Atlassian platform operates as a scalable enterprise system rather than a collection of individual projects, workflows and configurations. The architect will combine deep Atlassian expertise with strong systems thinking and business understanding to design simple, secure, maintainable solutions that improve delivery, governance, productivity and data quality.

The successful candidate must be proactive and naturally curious about platform health. This person should continuously inspect the environment, identify control gaps, configuration sprawl, technical debt, security risks, inefficient workflows and data-quality issues and independently drive scalable remediation rather than waiting for problems to be assigned.

The architect will set the technical direction, platform standards and solution patterns within which administrators and business teams operate, while remaining hands-on enough to prototype, troubleshoot and validate complex solutions personally.

Key responsibilities:

• Atlassian architecture and strategy
• Platform governance, health and continuous optimization
• Business process and solution design
• Automation, AI and extensibility
• Enterprise integration, data and reporting
• Technical leadership and platform enablement

Required skills and qualifications:

• 10+ years of experience across Atlassian platforms, enterprise applications or solution architecture, with significant hands-on Jira experience.
• Deep expertise in Jira Cloud, Jira Service Management, Confluence and the broader Atlassian ecosystem.
• Strong experience with Tempo and enterprise time, resource, capacity or delivery-management use cases.
• Expert understanding of Jira workflows, schemes, issue types, custom fields, screens, roles, permissions, automation and application architecture.
• Proven experience designing and simplifying enterprise-scale Atlassian environments.
• Strong experience with REST APIs, webhooks, authentication, scripting and enterprise integration patterns.
• Experience integrating Atlassian with CRM, ERP, HCM, identity, cloud and analytics platforms.
• Strong understanding of enterprise security, access governance, SSO, user provisioning and auditability.
• Proven ability to proactively identify architectural weaknesses and independently design scalable remediation.
• Strong analytical and troubleshooting skills across systems, data, integrations and business processes.
• Ability to translate complex business requirements into simple, maintainable technical solutions and communicate clearly with engineers and senior business stakeholders.

Must have skills:

• Jira Cloud, Jira Service Management, Confluence and Tempo – enterprise architecture and administration.
• Strong expertise in Jira workflows, schemes, permissions, custom fields, automation and governance.
• Hands-on experience with REST APIs, webhooks, scripting and enterprise integrations.
• Strong Atlassian solution architecture, security, scalability and technical-debt management experience.

Good to have skills:

• Experience with Atlassian integrations with Azure, CRM, ERP, HCM and BI platforms.
• Knowledge of SSO, identity management, access governance and audit controls.
• Experience with AI-enabled automation and Atlassian extensibility.

Desired attributes:

• Deeply curious about how systems work, where they fail and how they can be improved.
• Proactively identifies problems instead of waiting for tickets, incidents or instructions.
• Thinks in enterprise architecture rather than isolated Jira configurations.
• Strong instinct for simplifying complexity and eliminating technical debt.
• Hands-on enough to prototype, troubleshoot and validate solutions personally.
• Comfortable challenging existing approaches and proposing better alternatives.
• Makes decisions based on scalability, maintainability, security and measurable business value.
• Rigorous, analytical and detail-oriented with strong follow-through.
• AI-savvy and continuously explores better ways to automate work.
• Strong communicator and collaborative partner across technical and business teams.
• Fun, engaging personality and a team player.