Senior Engineer, Microsoft

Responsibilities

Identity & Access (Entra ID / B2C / AD)

• Troubleshoot MFA, conditional access, PIM, B2C authentication flows, and sign-in failures
• Manage guest invitations, ADFS integration, NPS extension issues, and Azure AD certificate problems
• Investigate anomalous sign-in activity and unauthorized access events

Networking

• Support ExpressRoute circuits, VNet configuration, Private Link/Endpoints, and route tables
• Troubleshoot DNS resolution, APIM connectivity, public IP SKU migrations, and DDoS exposure
• Resolve egress failures, BGP path issues, and service tag policy implementation

VM / Compute & Migration

• Manage Azure VM incidents including unresponsive machines, failed RDP sessions, and live migration events
• Lead Azure Migrate engagements and Azure Arc onboarding for hybrid environments
• Handle ASR replication health, quota increase requests, and hotpatch deployment issues

Azure Virtual Desktop / Windows 365

• Provision and troubleshoot Cloud PC environments, enrollment failures, and BSOD events
• Resolve Teams media optimization (AVD vs. SlimCore), mapped drive visibility, and profile issues
• Manage host pool quotas and coordinate with Microsoft on AVD-specific escalations

Security / Defender

• Monitor and respond to Microsoft Defender for Cloud alerts and ASR policy application failures
• Support Purview implementation and LSASS credential theft rule configuration across large server estates
• Assist with ADFS certificate replacement and certificate lifecycle management

Storage

• Troubleshoot Azure Blob Storage connectivity, SAS token policies, and ADLS access issues
• Investigate storage account anomalies and assist with data migration to and from Azure Storage
• Advise on storage security configurations and access tier optimization