Strategic Account Manager

Job Description

As a Strategic Account Manager, you will be responsible for managing and growing relationships with our key enterprise clients. You will act as a trusted advisor, ensuring client satisfaction, driving adoption of our SaaS platform, and identifying opportunities for expansion. This role requires a strategic thinker with strong relationship-building skills, a deep understanding of SaaS solutions, and a proven track record of managing high-value accounts.

Key Responsibilities

• New Business: Act as the primary quarterback, for all Apex sales in Construction, Distribution & Manufacturing space. This may involve co-selling activities with assigned partners.
• Strategic Planning: Develop and execute account plans to achieve revenue targets, including forecasting, pipeline management, and renewal strategies.
• Cross-Functional Collaboration: Work closely with product, marketing, and customer success teams to deliver tailored solutions and resolve client challenges.
• Contract Negotiation: Lead contract renewals, expansions, and negotiations to ensure mutually beneficial agreements.
• Market Insights: Stay informed about industry trends, competitor offerings, and client needs to position our solutions effectively.
• Reporting: Provide regular updates on account health, risks, and opportunities to leadership using CRM tools (e.g., Acumatica CRM).