Senior Consultant
Acentra
Full Time8+ yearsPosted 5 days ago
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Overview
Position Type
Full Time
Experience
8+ years
Job Description
Job Summary and Responsibilities
Design Thinking & Innovation Facilitation (30%)
- Facilitate Design Thinking workshops to identify business, customer, operational, and technology challenges.
- Lead ideation sessions, innovation labs, and problem-solving workshops across functions.
- Coach teams on human-centered design, innovation methods, and creative problem-solving.
- Develop and maintain innovation frameworks, toolkits, templates, and best practices.
- Support business teams in identifying, refining, and validating innovation opportunities.
Innovation Programs & Hackathons (30%)
- Plan and manage enterprise-wide innovation programs, campaigns, ideathons, and hackathons.
- Lead internal innovation challenges that encourage employee participation and idea generation.
- Coordinate external hackathons with technology partners, startups, universities, and industry organizations.
- Manage end-to-end logistics, communications, judging processes, mentoring, and outcome tracking.
- Establish innovation communities and champion networks across the organization.
Idea Incubation & Solution Implementation (25%)
- Manage the innovation intake process and evaluate ideas against defined criteria.
- Drive selected ideas through discovery, prototyping, proof of concept, pilot, and implementation phases.
- Coordinate cross-functional teams to develop and deliver innovation solutions.
- Track progress, risks, dependencies, and business outcomes for innovation initiatives.
- Support solution adoption and transition into business operations.
- Maintain innovation portfolio dashboards
- Measure ROI, productivity and customer impact
Innovation Ecosystem & Emerging Technology Enablement (10%)
- Identify relevant technology trends, tools, vendors, and startup solutions.
- Coordinate collaboration opportunities with external innovation partners.
- Support evaluation and experimentation with emerging technologies including AI, automation, analytics, and digital health capabilities.
Communication, Reporting & Culture Building (5%)
- Develop innovation success stories, communications, and engagement materials.
- Track participation, implementation rates, and business impact metrics.
- Present program updates and innovation outcomes to business leaders and stakeholders.
Education and Experience
- Bachelor's or Master's degree in Healthcare, Engineering, Technology, Business or related field
- 8+ years of experience in healthcare IT, digital transformation, product innovation or consulting
- Experience in payer, provider, care, population health or healthcare services environments preferred
- Experience with a leading management consulting or professional services organization is strongly preferred.
Core Competencies
- Design Thinking & Facilitation
- Innovation Program Management
- Hackathon & Ideathon Leadership
- Idea Incubation & Execution
- Stakeholder Management
- Cross-Functional Collaboration
- Change Enablement
Technical Expertise
- Human-Centered Design
- Agile & Lean Practices
- AI & Automation Technologies
- Innovation Platforms
- PoC & Pilot Management
- Data-Driven Decision Making
- Innovation Reporting & Metrics
Additional Qualifications
- Experience in healthcare, regulated industries, or shared services environments is desirable.
- Strong collaboration skills, and experience scaling innovation programs is preferred.
- Strong communication skills and comfort working with both business and technical teams.
Required Skills
Design ThinkingInnovation FacilitationInnovation ManagementHackathon Ideathon LeadershipIdea Incubation ExecutionStakeholder MgmtCross Functional CollaborationChange EnablementHuman Centered DesignAgile PracticesAutomation TechnologyInnovation PlatformsPo C Pilot ManagementData Driven Decision MakingInnovation Reporting Metrics