LTC Regional Account Manager, Mid-Atlantic

Primary Responsibilities:

• Manages key regional and national LTC accounts, including pharmacy providers, skilled nursing corporate chain accounts, associations, and integrated health systems.
• Responsible for developing key customer insights and identifying marketplace needs to maximize access, increase education around PDP diagnosis and treatment, and to build a consistent approach to interact with key Long-Term Care (LTC) customers.
• Responsible for coordinating resources to build enduring relationships with key LTC customers balancing both the short-term and long-term corporate goals.
• Demonstrates clinically accurate product and disease state knowledge during interactions with internal and external customers.
• Collaborates across the LTC Ecosystem—including Sales, Managed Markets, Medical, Marketing, and other internal partners—to align priorities and formulate integrated LTC account strategies.
• Develops and implements a geographic LTC business plan that drives regional execution and national impact.
• Identifies key influencers and stakeholders.
• Strengthens ACADIA’s reputation as a trusted partner.
• Provides dynamic, high-level in-service presentations to key account stakeholders at the regional/national level.
• Leads pull-through opportunities and projects through coordinated execution with cross-functional partners across the LTC Ecosystem.
• Develops and implements collaboration plans with internal stakeholders across Institutional, office-based, and other LTC teams to strengthen alignment, share insights, and advance common priorities.
• Provides guidance to LTC Sales team members on regional LTC accounts.
• Serves as a connector across the LTC Ecosystem, aligning Sales Leadership, Managed Markets, Marketing, Medical Affairs, and other internal stakeholders around an integrated strategy for major national accounts.
• Participates and contributes to regional calls and meetings as appropriate.
• Assists the LTC teams in creating strategic business plans for each assigned account, ensuring strong account knowledge that produces results focusing on product and ACADIA team access.
• Establishes work standards that are aligned with ACADIA's corporate culture, vision, and values.
• Adheres to all compliance and promotional guidelines.

Education & Experience:

• Requires a Bachelor’s degree in marketing, health care, life science, business administration or an equivalent combination of relevant education and experience may be considered.
• A minimum of 7 years of progressively responsible sales, account management and/or marketing experience in the pharmaceutical or biotech industry required.
• A minimum of 3 years’ experience working in a Long Term Care environment/channel and working in a field based position required.
• Experience interacting and developing relationships with KOL’s, Centers of Excellence (COE), or complex integrated health systems is strongly preferred.
• Experience with Fellowship and advocacy programs strongly desired.
• Requires excellent matrix management skills both internally and externally with client base.
• Must be in good standing with the FDA.
• CNS experience strongly preferred.