Manager, Data and Business Analysis

About Us

Abacus Insights is transforming how data and AI work for health plans. Our mission is simple: make healthcare data usable, so the people responsible for care and cost decisions can act faster, with confidence.

As the AI and Data Platform for Payer Intelligence, we help health plans break down data silos to create a single, trusted data foundation. That foundation powers better decisions—so plans can improve outcomes, reduce waste, and deliver better experiences for members and providers alike. Backed by $100M from top investors, we're tackling big challenges in an industry that's ready for change. Our platform enables GenAI use cases by delivering clean, connected, and reliable healthcare data to support automation, prioritization, and decision workflows—and it's why we are leading the way.

Our innovation begins with people. We are bold, curious, and collaborative—because the best ideas come from working together. We embrace the thoughtful use of AI and automation to drive innovation and efficiency, and we look for individuals who are curious and adaptable—those excited to leverage emerging technologies to enhance how we work—while keeping human insight, connection, and our clients at the center of every decision.

Ready to make an impact? Join us and let's build the future together.

About Us

Abacus Insights is transforming how data and AI work for health plans. Our mission is simple: make healthcare data usable, so the people responsible for care and cost decisions can act faster, with confidence.

As the AI and Data Platform for Payer Intelligence, we help health plans break down data silos to create a single, trusted data foundation. That foundation powers better decisions—so plans can improve outcomes, reduce waste, and deliver better experiences for members and providers alike. Backed by $100M from top investors, we’re tackling big challenges in an industry that’s ready for change. Our platform enables GenAI use cases by delivering clean, connected, and reliable healthcare data to support automation, prioritization, and decision workflows—and it’s why we are leading the way.

Our innovation begins with people. We are bold, curious, and collaborative—because the best ideas come from working together. We embrace the thoughtful use of AI and automation to drive innovation and efficiency, and we look for individuals who are curious and adaptable—those excited to leverage emerging technologies to enhance how we work—while keeping human insight, connection, and our clients at the center of every decision.

Ready to make an impact? Join us and let’s build the future together.

About the Role

Abacus Insights is looking for a Manager, Business and Data Analysis to lead a team of Business and Data Analysts within the Business and Analysis Team in Client Solutions. You will bring hands-on experience with Healthcare Administration software and associated data sets, and you will be accountable for the quality of the requirements, design, and analysis documentation that is critical to our clients’ implementation success.

The Client Solutions team is focused on the effective delivery of both requirements and design definitions so that our clients understand the path to business value realization. In this role, you will lead and develop your team, stay close to the work, and partner with Business Solution Managers, Solution Architects, and delivery teams to make sure that analysis lands clearly and on time.

Your day to day

Lead the Team

• Lead, coach, and develop a team of Business and Data Analysts, setting clear expectations, providing regular feedback, and supporting career growth
• Assign and balance work across the team, manage priorities and capacity as engagements change, and ensure deliverables are on time and of high quality
• Establish and reinforce standards, templates, and best practices for requirements gathering, documentation, and data analysis, and review the team’s work to ensure it is clear, complete, and buildable

Deliver Client Outcomes

• Oversee the team’s participation in consulting engagements with our clients, which generally focus on improving operational performance on their current software platforms and identifying areas where Abacus Insights may develop complementary solutions
• Apply your experience in healthcare claims, provider management, benefits, eligibility, and/or contract management to guide the analysis of business requests and the development of business requirements, design details, and systemic solutions
• Support requirements gathering and clarification sessions with clients, and step in on the most complex or sensitive client conversations
• Guide the analysis of data and reports to validate information quality, identify trends and patterns, define inconsistencies, and summarize and present findings and results

Partner Across Delivery

• Partner with Business Solution Managers, Solution Architects, Product, QA, and Program Management to ensure clean hand-offs and successful delivery
• Communicate and translate concepts between business and technical personnel, and communicate team status, risks, and results to senior leadership
• Drive process analysis, evaluation, and improvement across the team, and assist as needed with QA and application support for clients and our product support group

What you bring to the team

• Bachelor’s degree in Health Care Administration, Computer Science, or equivalent relevant work experience or training
• 8+ years of experience working with Healthcare Administration software and associated data sets
• Experience leading, mentoring, or managing analysts or other team members
• Experience with SQL, Databricks, and/or Snowflake
• Extensive experience with requirements gathering and documentation
• Ability to build and manage working relationships with internal and external team members, including across time zones
• Ability to multi-task and react positively to frequent changes in priorities
• Ability to communicate succinctly and clearly, verbally and in writing, to technical and non-technical audiences
• Ability to positively impact process improvement and process management
• Project organization, attention to detail, and time management
• Motivation to solve existing problems while anticipating new issues

What we’d like to see, but not required

• Highly organized, self-motivated, and able to complete complex tasks with little supervision
• A strong commitment to staying current on market needs through educational opportunities, professional publications, personal networks, and professional organizations
• Experience collaborating with internal and external departments to position company products and services competitively to address market and client needs
• Experience managing teams in a distributed or offshore delivery model

Compensation

Compensation for this role is based on experience, skills, and location, and includes base salary plus eligibility for performance bonuses and equity grants.

What you’ll get in return

• Competitive Leave & Benefits
• Comprehensive health coverage
• Equity for every employee – share in our success
• Growth-focused environment – your development matters here

Work arrangements

• Standard hours: 9 hours/day, 5 days/week
• Location: Pune, Onsite (1 PM - 10 PM IST)
• Shift: Your standard working hours will be nine (9) hours per day within the Company’s standard working hours. Specific working hours may vary based on business needs.

Our Commitment as an Equal Opportunity Employer

As a mission-led technology company helping to drive better healthcare outcomes, Abacus Insights believes that the best innovation and value we can bring to our customers comes from diverse ideas, thoughts, experiences, and perspectives. Therefore, we dedicate resources to building diverse teams and providing equal employment opportunities to all applicants. Abacus prohibits discrimination and harassment regarding race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

At the heart of who we are is a commitment to continuously and intentionally building an inclusive culture—one that empowers every team member across the globe to do their best work and bring their authentic selves. We carry that same commitment into our hiring process, aiming to create an interview experience where you feel comfortable and confident showcasing your strengths. If there’s anything we can do to support that—big or small—please let us know.

AI Use in Recruitment

We use AI-powered tools throughout our recruitment process. This includes Greenhouse's Real Talent Matching Technology, which helps prioritize applications based on job-related criteria, as well as additional AI tools used to support sourcing, interview preparation, and other recruiting tasks. We do not remove the human element—our recruiters and hiring teams review all applications and make all decisions related to candidate progression and hiring, regardless of which tools are used to support that process.

Identity and Location Verification

To protect the integrity of our hiring process, all interviews are conducted by live video with your camera on. Virtual or blurred backgrounds and headsets are not permitted absent an approved accommodation, and you should be in a well-lit, private space where your face and surroundings are clearly visible. Candidates who advance may also be asked to complete identity and location verification, which may include verifying your identity, work history, and confirming that you are located where your application states. Applications containing knowingly false or materially misrepresented information, including identity, location, or credentials, may be disqualified, and any offer may be rescinded if a material misrepresentation is discovered at any point in the process.

If you need an accommodation for any part of the interview process, please let your recruiter know in advance.

By applying, you acknowledge that we will collect and process your personal information for recruiting purposes in accordance with applicable data protection laws, including for the verification steps described above. Please review our Applicant Privacy Notice for more information, including your rights.