Product Analyst

Noida, India · Full-time

Opens the listing on 360degreecloud.keka.com

Let the right jobs find you

In your inbox every Wednesday and Saturday

Personalised suggestions from verified career pages, matched to your role, location, level and skills.

Exposure to OpenAI, ElevenLabs, Deepgram, Sarvam AI, or similar Voice AI platforms will be an advantage.

0–2 years of experience in Product Analysis, Business Analysis, Telephony, CTI, CPaaS, Contact Center, or Voice AI.
Freshers with relevant internships/projects can also apply.
Strong analytical and problem-solving skills.
Good communication and documentation skills.
Understanding of Agile/Scrum and software development lifecycle.
Ability to understand technical concepts and work with engineering teams.
Strong interest in Telephony, SaaS, and AI products.

Priority will be given to candidates who have:

Experience/internship in a Telephony, CPaaS, Contact Center, or Voice AI company.
Basic knowledge of APIs, Postman, Salesforce/CRM, or SaaS products.
Strong understanding of how a customer call flows through a telephony/CTI platform.
Exposure to telephony service providers, voice platforms, or AI technology providers.

Pick one to see other roles that ask for it.

Salesforce consulting and products

360 Degree Cloud is a Salesforce Summit Partner offering consulting, AppExchange products, talent and IT delivery.

Share this role

In your inbox every Wednesday and Saturday

Personalised suggestions from verified career pages, matched to your role, location, level and skills.